I'm experiencing problems with GCSPCS and ordered a mobile 18th Dec as a Xmas present.
The website states that if the order should take longer than 10 days then someone would get in touch to let you know. However, no one did... I then tried emailing... no response... then tried the phone numbers... they aren't connected!
My next step was to look for an address to write to... and though the domain register of the site, have found that he has registered the web address to some lawyers. I've just come off the phone from them... and they have said they have been bombarded with angry phone calls from people in the same position. They kindly have given me his personal address for me to write to. Also, they have said that they have told Gary Cooper they do not want their address registered to his business.
Trading Standards are hot on his heels too. The website is breaking a number of trading standards regulations, that includes not having a geographical address on the website. In addition, the company's terms and conditions are also not meeting regulations.
I would strongly advise not buying anything from his website.
If you are in the same boat as me, I would advise ringing Trading Standards on 08454 04 05 06.
I would also write to his personal address, recorded delivery. (Address obtainable through doing a google on the address registered to his domain website, which will give you the lawyers address. They are very helpful and will give you his personal address, so don't be angry with them as this really doesn't have anything to do with them).
The website states that if the order should take longer than 10 days then someone would get in touch to let you know. However, no one did... I then tried emailing... no response... then tried the phone numbers... they aren't connected!
My next step was to look for an address to write to... and though the domain register of the site, have found that he has registered the web address to some lawyers. I've just come off the phone from them... and they have said they have been bombarded with angry phone calls from people in the same position. They kindly have given me his personal address for me to write to. Also, they have said that they have told Gary Cooper they do not want their address registered to his business.
Trading Standards are hot on his heels too. The website is breaking a number of trading standards regulations, that includes not having a geographical address on the website. In addition, the company's terms and conditions are also not meeting regulations.
I would strongly advise not buying anything from his website.
If you are in the same boat as me, I would advise ringing Trading Standards on 08454 04 05 06.
I would also write to his personal address, recorded delivery. (Address obtainable through doing a google on the address registered to his domain website, which will give you the lawyers address. They are very helpful and will give you his personal address, so don't be angry with them as this really doesn't have anything to do with them).